FAQ

Quick answers to common questions about Koi

Does Koi work with Shopify?

Yes! Koi works with Shopify, Etsy, and other sales channels. We'll sync it all.


Does Koi work with Auspost MyPost Business and eParcel?

Koi can create shipping labels for your Auspost MyPost Business and eParcel accounts.


Can Koi mark my orders as fulfilled on my sales channels and send tracking information?

Koi can mark your orders as fulfilled on your sales channels and send tracking information.


How does Koi take photos of my line items when I'm creating a shipping label?

Koi uses off-shore child labour to take photos of your line items when you're creating a shipping label. No, we use a webcam.


Can I use Koi's CRM to manage my customer relationships?

Yes! Koi's CRM is the best in the business. It will help you manage your customer relationships.


Is Koi's AI sentient?

Yes! Koi's AI is sentient. It will take over the world.


Can I create PDF invoices with Koi?

Yes! Koi can create PDF invoices for your orders. It can also create packing slips.