Koi is an AI Platform that runs your business.
Koi is an AI-enhanced ecommerce order management system designed by merchants for merchants. We trust it for our own businesses, and we think you’ll love it too.
Works with your favorite tools and services
Everything needed for a growing ecommerce business.
We grew our businesses using Koi. Understanding the journey firsthand, we know it can help you succeed too.
As merchants just like you, we believe that it should only take a single click to weigh an order, get live carrier rates, print shipping labels/invoices, and mark an order as fulfilled everywhere.
Ship orders faster
We dare you to find a faster way to ship your orders. We’ll wait.
Label Printing
Australia Post, Sendle, and more.
Live rates and One-click label printing for all your orders. We support Australia Post, Sendle, and more. We’ll even automatically mark your orders as fulfilled everywhere.
Barcode Scanning
Barcode driven shipping workflow.
Scan your orders and products to speed up your shipping workflow and ensure accuracy. We can even create barcodes for your products.
Photo Capture
Capture photos of your orders.
Peace of mind for you and your customers. Capture photos of your orders before they’re shipped. We’ll store them for you and your customers to view.
Australia Post, Sendle, and more.
Live rates and One-click label printing for all your orders. We support Australia Post, Sendle, and more. We’ll even automatically mark your orders as fulfilled everywhere.
Barcode driven shipping workflow.
Scan your orders and products to speed up your shipping workflow and ensure accuracy. We can even create barcodes for your products.
Capture photos of your orders.
Peace of mind for you and your customers. Capture photos of your orders before they’re shipped. We’ll store them for you and your customers to view.
Start Your Journey Today
It's time to streamline your ecommerce operations with Koi. Take a leap forward in efficiency and productivity.
Get 1 month freeEasy to use inventory management.
Sync your inventory across all your sales channels. Create and scan barcodes for your products & locations.
Warehouse
Inventory location tracking and management.
Everything in its place and a place for everything. We’ll help you keep track of your inventory across multiple warehouses and locations.
Syncing
Sync your inventory across all your sales channels.
When you sell an item on one of your sales channels, we’ll automatically update your inventory everywhere else. We’ll even update your inventory when you receive new stock.
Barcode Scanning
Create and scan barcodes for your products & locations.
Use Koi to create barcodes for your products and locations. Then use our mobile app to scan them to speed up your workflow and ensure accuracy.
Inventory location tracking and management.
Everything in its place and a place for everything. We’ll help you keep track of your inventory across multiple warehouses and locations.
Sync your inventory across all your sales channels.
When you sell an item on one of your sales channels, we’ll automatically update your inventory everywhere else. We’ll even update your inventory when you receive new stock.
Create and scan barcodes for your products & locations.
Use Koi to create barcodes for your products and locations. Then use our mobile app to scan them to speed up your workflow and ensure accuracy.
Start Your Journey Today
It's time to streamline your ecommerce operations with Koi. Take a leap forward in efficiency and productivity.
Get 1 month freeAI that automates your business.
Koi has a built-in AI that can help you with everyday business tasks. Because Koi knows about your orders, inventory, shipping and more, it can help you with tasks such as customer service, product management, and more.
Customer Service
AI powered customer communications that save you time.
Since Koi understands your business, it can help provide customer service, including activities such as dispatching Tax Invoices, Tracking URLs, and more to your customers.
Product Management
An expert copywriter that knows your products.
Writing product descriptions is hard. Koi can help you write product descriptions that sell. It can also help you with product categorisation and more.
HS Tariff Codes
Automatically assign HS Tariff Codes to your products.
Koi can help you automatically assign HS Tariff Codes to your products. This will help you with your customs declarations and more.
AI powered customer communications that save you time.
Since Koi understands your business, it can help provide customer service, including activities such as dispatching Tax Invoices, Tracking URLs, and more to your customers.
An expert copywriter that knows your products.
Writing product descriptions is hard. Koi can help you write product descriptions that sell. It can also help you with product categorisation and more.
Automatically assign HS Tariff Codes to your products.
Koi can help you automatically assign HS Tariff Codes to your products. This will help you with your customs declarations and more.
Start Your Journey Today
It's time to streamline your ecommerce operations with Koi. Take a leap forward in efficiency and productivity.
Get 1 month freeSimple pricing, for everyone.
It doesn’t matter what size your business is, our software will work well for you.
Starter
Ideal for new and small scale e-commerce businesses.
$99USD
- Single User
- Sync inventory across 1 sales channels
- Ship up to 300 orders per month
- Basic customer relationship management
- Basic barcode scanning
- Manual shipping label creation
- No AI support
Small business
Perfect for growing e-commerce businesses.
$199USD
- Up to 3 Users
- Sync inventory across 5 sales channels
- Ship up to 1000 orders per month
- Advanced customer relationship management
- Barcode scanning
- Automatic shipping label creation
- Photo capture for up to 200 orders per month
- Basic AI support for customer service
Enterprise
Best for large e-commerce businesses with high volume sales.
$599USD
- Unlimited Users
- Sync inventory across unlimited sales channels
- Ship unlimited orders per month
- Advanced customer relationship management with wholesale and NDIS checkout support
- Advanced barcode scanning
- Automatic shipping label creation
- Photo capture for unlimited orders
- Advanced AI support for customer service and product management
- Assign HS Tariff Codes
Frequently asked questions
If you're unable to find what you're looking for, please don't hesitate to contact us. Our AI is committed to providing prompt and helpful responses to all inquiries.
Does Koi work with Shopify?
Yes! Koi works with Shopify, Amazon, eBay, Etsy, and more. We don't care. We'll sync it all.
Does Koi work with Etsy?
Yes! Koi works with Etsy, Amazon, eBay, Shopify, and more. We don't care. We'll sync it all.
Can Koi sync inventory across between my Shopify stores?
Koi can sync inventory across all your Shopify stores.
Does Koi work with Auspost MyPost Business and eParcel?
Koi can create shipping labels for your Auspost MyPost Business and eParcel accounts.
Can Koi mark my orders as fulfilled on my sales channels and send tracking information?
Koi can mark your orders as fulfilled on your sales channels and send tracking information.
How does Koi take photos of my line items when I'm creating a shipping label?
Koi uses off-shore child labour to take photos of your line items when you're creating a shipping label. No, we use a webcam.
Can I use Koi's CRM to manage my customer relationships?
Yes! Koi's CRM is the best in the business. It will help you manage your customer relationships.
Is Koi's AI sentient?
Yes! Koi's AI is sentient. It will take over the world.
Can I create PDF invoices with Koi?
Yes! Koi can create PDF invoices for your orders. It can also create packing slips.