Understanding Australia Post Shipping Options and Services

Get to know Australia Post shipping options and services for your business needs.
Updated on Thursday, July 4, 2024
Australia Post offers a variety of shipping options to cater to different business needs. Whether you're a small online retailer or a large ecommerce operation, understanding these services can help you optimise your shipping strategy and improve customer satisfaction.

MyPost Business
MyPost Business is a comprehensive shipping solution designed for online sellers. It offers:
  • Competitive rates for domestic and international shipping
  • Easy online booking and label printing
  • Parcel tracking capabilities
  • Integration with popular ecommerce platforms

eParcel
eParcel is Australia Post's bulk shipping service, ideal for businesses sending large volumes of parcels. Key features include:
  • Volume-based discounts
  • Integration with business systems for streamlined operations
  • Detailed reporting and analytics
  • Options for signature on delivery and extra cover

Shipping Rates
Australia Post provides live shipping rates, allowing you to:
  • Compare prices across different service levels
  • Select the most cost-effective option for each shipment
  • Add extras like insurance or signature on delivery as needed

Tracking and Monitoring
Post-fulfilment carrier tracking is an essential feature offered by Australia Post:
  • Real-time updates on parcel status
  • Tracking information accessible directly on the order page
  • Option to set up automated customer notifications
You can also monitor orders in transit for a comprehensive view of your shipments.


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Shipping Labels

Australia Post offers easy-to-use shipping label solutions:

International Shipping

For businesses looking to expand globally, Australia Post provides:
  • Various international shipping options to suit different needs and budgets
  • Customs documentation assistance
  • Tracking for international parcels

Additional Services
  • Parcel lockers for convenient customer pickup
  • Parcel redirect options for added flexibility
  • Business credit accounts for simplified billing
  • Postage scales to accurately weigh parcels and determine correct postage

By understanding and utilising these Australia Post services, businesses can create a more efficient and customer-friendly shipping process. Remember to regularly review your shipping strategy to ensure you're making the most of the available options and keeping up with any new services or features introduced by Australia Post.

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